What is remote desktop protocol (RDP)?
Remote desktop protocol (RDP) is a secure network communications protocol developed by Microsoft. It enables network administrators to remotely diagnose problems that individual users encounter and gives users remote access to their physical work desktop computers.
RDP can be used by employees working from home or traveling who need access to their work computers. RDP is also often used by support technicians who need to diagnose and repair a user's system remotely and by admins providing system maintenance.
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RDP use cases
There are three main use cases for RDP. These include the following:
- remote troubleshooting (either by a corporate help desk or by an individual who is trying to assist someone they know);
- remote desktop access (such as being able to access a home or office PC while traveling); and
- remote administration (being able to make remote configuration changes on network servers).
